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McAfee Total Protection 3 User 2010
McAfee Total Protection suite offers you and your family the ultimate PC and online security with accelerated performance. It’s now available with revolutionary Active Protection technology, enabling the fastest updates and highest levels of detection against malicious threats. It provides anti-virus, anti-spyware, anti-spam, anti-phishing, and firewall, in addition to parental controls and identity protection. Also included are a powerful website safety advisor and bonus McAfee Anti-Theft File Protection software.
Product Feature: - McAfee Total Protection 2010 provides award-winning PC and online security for total peace of mind
- Detects, blocks, and removes viruses, spyware, and adware
- Identity protection helps you to shop, bank, and trade online safely
- Parental controls allow your children to go online safely
- Advanced home network protection with network monitoring
publisher: McAfee
Real User Review: Name: frank e stone Location: woodinville, wa, US Review Summary : Windows PC Protection Review : I bought this product after using Norton 360 on my laptop and desktop (the Symantec product was free from Comcast). The Norton product caused a fatal PC error associated with Drive Letter Access to DVD and CD drives. McAfeee's product does not.
The product seems to have less overhead than the Norton product. Scans run faster, and the tool set seems just as robust. All in all I am happy so far.
Name: YLLady Location: Review Summary : Don't order from this guy! Review : I ordered McAfee Total Protection 3 User 2010, but that's not what I received. I received McAfee Internet Security 2010 which should cost about 1/2 the cost of Total Protection. I sent him an email requesting a refund several weeks ago, but so far I have not had the courtesy of a reply let alone a refund of the difference in price! I waited to write this negative review hoping that I would have a response from him, but nothing, nada, zero. Apparently Amazon doesn't follow up on customer service issues either.
Name: B. AKANA Location: Kapolei, HI Review Summary : The absolute WORST anti-malware software EVER! Review : As someone who has worked previously in the information technology field for several years and one who has evaluated countless different anti-malware products I'm here to share with you my experiences with McAfee's Total Protection.
But first, let me give you a quick warning. Those of you who are purchasing this product because of the rebate, you'll be lucky to receive one. McAfee invalidated my $25 rebate for no reason whatsoever even though I submitted the items requested by mail well before the expiration date. I'm still waiting for a response as to why the denial.
Again, DO NOT PURCHASE MCAFEE BECAUSE OF THE REBATE! You can do EVERYTHING right and they'll still screw you.
Moving on, I'll begin with other reasons NOT TO PURCHASE this absurd product.
1) Memory usage is the WORST I've ever experienced from any anti-malware vendor. On my Windows XP system, it is currently using no less than EIGHT different processes occupying over 150 megabytes of memory. The memory usage does fluctuate and I've seen where it surpasses over 300 megabytes at times. Simply incredible! In other words, this software is a memory hog and will slow down your system.
2) McAfee's software frequently disables itself (both the anti-virus and firewall modules) for long stretches of time for no apparent reason but it does appear to do so after receiving the latest updates. There are a lot of people who have similiar issues with no known solutions (search Google, you'll see). It'll usually re-arm itself if you wait long enough, but sometimes you'll need to re-arm it yourself. Of course, doing this time you're left UNPROTECTED. That is unacceptable!
3) McAfee Total Protection is geared towards the computer newbie which is okay in itself, except it doesn't offer truly advanced functions (yes, there is an Advanced section but is laughable at best). When McAfee interferes with your software, whether blocking legitimate programs or deleting legitimate files (yes, you heard this on the news, right?) McAfee offers little to no recourse in working around the problem. For example, if McAfee detects a false positive you have two options. You can choose to restore the file but guess what? As soon as you do, McAfee is quick to delete it IMMEDIATELY afterwards! Who's insane idea of humor is this? So restoring a false positive doesn't work. 2nd option, you can contact McAfee about the false positive. The problem is that their support, if you can call it that, is haphazard. Good luck with that one. There is a 3rd option. You can temporarily disable the anti-virus module which is what I had to resort to when I had to work with a file falsely detected by McAfee. Truly ludicrous.
What most other vendors offer that McAfee doesn't in this case is a "trust", "override" or "allow" option to permit the file being falsely detected. It's mind-boggling why they left this option out, especially since McAfee is FAMOUS for false positives!
4) And onto the other end of the spectrum, McAfee is PITIFUL on detecting legitimate malware! Free anti-malware software such as Avast, AVG and even Microsoft's Security Essentials will protect your system far better than McAfee can. My son recently plugged in his USB drive into my computer after just having plugged it in at his school. It was riddled with viruses and trojans. McAfee detected just 6 of 10 items. The other 4 I was left to deal with myself. Thanks alot MCAFEE!
5) Submitting potential virus samples to McAfee (Avert Labs) is nearly useless. On an obvious virus that was creating hidden system files in my computer (I detected this with other software) the McAfee software sat idly by. So when I submitted the virus sample I got one inquiry from them about it and then... nothing happened! Nothing! They just let it go. How's that?
Are there any positives about McAfee Total Protection?
I can really only think of one and this is ease of use. It was made for the beginning PC user and nothing more. Still, the menu system can sort of get you going in circles but maybe that's just me.
And finally, there is the deceitful rebate issue. I've stayed away from mail-in rebates for years for precisely this reason but maybe this time it'll work, I told myself. Who am I kidding? So many manufacturers persist in screwing there customers with mail-in rebate scandals I am amazed there isn't a bigger outcry.
The thing is, if this software actually did its job well I really wouldn't be that mad about the rebate. It's 25 bucks. Well worth it if the software was good. The fact that the rebate was denied AND that this software is total crap makes me feel like a sucker instead.
So stay far away from McAfee Total Protection. The only thing that McAfee does satisfactorily in is with enterprise protection... well at least far better compared to its software for home users. It's a night and day difference.
My recommendations? Nearly everything else, and that is including the free stuff like from AVG and Microsoft. They run circles around McAfee AND don't have nearly as big a footprint.
'Nuff said.
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